#NJCVirtualRoadRun2022

No. You can complete them in multiple sessions.

No. you will unlock the achievement as long as you can record one activity per day for seven days consecutively.

No. You can complete them in multiple sessions.

Yes, this challenge is open to all staff, consultants, and business partners of the Financial Alliance Group residing in Singapore, Malaysia, the Philippines, and India. Due to logistics issue, we are unable to provide the goodies bag to you. Nonetheless, you are welcome to join the event for FREE! 

Simply start using your STRAVA app to record your rides starting from the challenge start date. Record them as either "Ride" or "E-Bike Ride" or "Run" activities. The Togoparts leaderboard will start syncing your activities automatically. Check back to the event leaderboard to see your rankings on the Togoparts site or on our iOS or Android App.

Please ensure that you authorise Togoparts to connect to your Strava account. Remember to use your STRAVA App to track all your activities during the challenge period. You can find Strava's authorisation link in our notification email. If you are using a non-Strava device to record your activities, please upload your activities to Strava. Just make sure all devices are Strava-compatible! Once the challenge starts, the leaderboard will be refreshed periodically to reflect your relevant completed activity details.

You can check the challenge leaderboard after it goes live on the first day of the challenge period.

The challenge leaderboard will be refreshed periodically throughout each day. Allow for up to 4 hours for your activities to be updated on the Togoparts Leaderboard after you have completed your run or walk. If any irregularities occur, please email us at fa20kchallenge@togoparts.com. Please allow up to 48 hours for us to respond

Login to your Togoparts account and check your challenge profile to see if your activities have already been reflected. If you have already linked your Strava account and it still does not show your activities being reflected accordingly, please email us at fa20kchallenge@togoparts.com for us to check, and we will assist by getting your activities reflected into the challenge.

Yes. The beauty of virtual challenges is that you can log in to your activities anytime and anywhere. Just remember to log your activities during the event period from 1 May to 31 July 2022 with the Strava app, or upload them to Strava if you are using another app to record your activities. Just make sure the devices are Strava-compatible!

We require all participants to log their activities using Strava. You can use other tracking apps, like Garmin, and upload your activities to Strava. If you have logged your activities with another app and not Strava, the system will not recognise uploaded activities.

To conserve your battery, allow the Strava app to run in the background while it is recording your activities. Here are a few steps you can follow:

1. Turn on location services for your mobile phone:

iOS: Settings > Privacy > Location Services > Set to ON;

Android (Samsung 6.0.1): Settings > Privacy & Safety > Set to ON

2. Turn on your Strava app's location services:

iOS: Settings > Strava > Location > Set to "While Using" or "Always"

Android: On by default.

When you go out for a run or walk, hit record and turn off your mobile phone's screen. Special thanks to user triton for sharing this information.

Yes, all indoor runs and walks are recognised for the FA 20,000 Challenge 2022. Both types of activities contribute to the finisher distance.

No, manual inputs are not recognized for this challenge

Your activities may be uploaded late (a few days after the activity), especially for participants that use other tracking apps like Garmin. We advise you to upload your activities as soon as possible. If your Strava privacy setting is not set to PUBLIC, our leaderboard will not be able to pull your activities and update them automatically.

We are unable to edit the details recorded by Strava. We do advise participants to ensure their GPS signal is strong throughout their activities, and consistently check that Strava is recording.

You can log into your Strava account and click on this link: www.strava.com/upload/device

Alternatively, you can check this out: strava.zendesk.com/forums/20539803-Uploading-to-Strava

No, you can continue to use your existing preferred app, such as a Garmin Edge, to record your activities; as long as you can sync and upload them to STRAVA. If you use both to record your activities we will adapt to recognise the distance from only 1 source.

Outdoor activities are activities that are supported by GPS/Map data. You can record outdoor activities in multiple ways. You can use any tracking device that tracks your distance and is linked to your Strava account.

You can directly record your activities using the Strava App as well! You can check more information here: https://support.strava.com/hc/en-us/articles/216917397-Recording-an-Activity

Indoor activities are activities that do not contain any GPS/Map data and are manually added on Strava.

>Alternatively, you can upload manual activities by clicking the + button on your Strava App and selecting Manual Activity.

>Select Virtual Run as your activity type - then our system will automatically recognize such activity as "Indoor". You can check more information here: https://support.strava.com/hc/en-us/articles/216919417-Stationary-Indoor-and-Treadmill-Activities?mobile_site=true

No. Tagging of activities are not allowed. Each participant must record their activities via their own Strava account.

Tagging your fellow participants will create an identical record of activities that will be flagged by our system and the other participants. As a General Rule, we do not allow participants to tag each other in order to avoid reflecting identical records for the challenge.

Our team goes through the leaderboard weekly. If by any chance that identical activities are detected, Togoparts reserves the right to remove these identical activities from the challenge.

There are a couple of reasons why they could be missing:

-You have recorded your activity prior to linking your Strava to the challenge. Our system only recognizes activities that are recorded after the linking. Please email us at fa20kchallenge@togoparts.com to have your prior rides synced.

-You have set an incorrect activity type on Strava. For #FA20KCHALLENGE, our system will only recognize Rides and Runs activities. You can either select "Ride" or "E-Bike Ride" or "Run". 

-Your activity may have been flagged and have been removed. Our team reserves the right to moderate and remove such rides if proven to be invalid or against our challenge rules.

-Your activity may have been overlapping another activity. Our system is built to automatically detect overlapping activities (by time). It automatically removes one of the overlapping rides and retains the activity with the longest distance recorded.

-You may have violated some Singapore Traffic Rules. In such cases, Togoparts reserves the right to remove these activities.

No. You cannot switch your teams once the challenge already started.

No. Once the challenge starts, we will no longer allow you to withdraw from the team that you are participating with.

No. Any team withdrawals and changes can only be done before the challenge starts.

It's a personal honour challenge, and a physical one. We think every participant have integrity and are honest about challenging themselves. Togoparts.com reserves the right to ignore the Strava entry due to dishonesty. Based on a case by case basis, we have the right to disqualify any participants at our sole discretion; or should we find a participant in violation of the terms and conditions of the challenge.

Our team goes through each activity of each participant on a weekly basis. Towards the end of the challenge, these checks increase in frequency. If you spot any dubious activities, please contact us at fa20kchallenge@togoparts.com

The entire activities will not be recognised if any section of the activity is running/walking on a Singaporean Expressway. Activities on the expressways and road tunnels are not permitted in Singapore. We strongly urge all challengers to run/walk safely and abide by all traffic regulations of Singapore.

Togoparts.com will remove postings that are deemed inappropriate and which will adversely affect the spirit of the event.