Q: Can I change the size of the apparel rewards if they do not fit me? A: You may email us at TOGOIDN28@togoparts.com before 15 November 2020 to update your apparel size. After this deadline, we will not be able to change the size of your apparel reward as we order the exact number of apparel strictly based on your registration information.
Q: I registered and paid for a physical reward pass. Can I upgrade my pass to purchase a more expensive reward if I change my mind? A: Yes you can, provided you informed us of your intention to do so by email to togoidn28@togoparts.com by 15 November 2020 We will be annoucing the last upgrade dates when we release the physical rewards. The difference in registration fees between the packages will be charged depending on the rewards selected.
Q: How do I collect my rewards? A: If you are residing in Indonesia, we will mail your rewards to you free of charge.