Q: If I complete at least 350km, do I get the Randonneur badge in addition to the Finisher Jersey or Tee? A: Yes, if you complete at least 350km, you will get the Randonneur badge in addition to the Finisher Jersey or Tee, depending on the rewards you signed up for.
Q: Do I get a reward if I do not complete at least 100km within the dates of the challenge? A: No. Only Finishers of 100km get the rewards that were signed up for. It's not tough to complete the challenge, go for it!
Q: How do my team qualify for the Team SuperRandonneur badge? A: You need to have at least 5 members in your team. Your team needs to complete an average of 350km per team member. For example, if 2 of your team members completed 200km during the challenge period, each of the remaining 3 team members will need to cover at least 450km.
Q: Can I change the size of the jersey if it does not fit me? A: You may email us at before 5th April 2025 (1818 hrs) to update your jersey size. After this deadline, we will not be able to change your jersey size as we order the exact number of jerseys strictly based upon your registration information.
Q: How good is the quality of the jersey/tee? A: We work with our designer and supplier to provide good quality jersey and tee to our participants. We also constantly work to improve the standard based on your feedback.
Q: I registered and paid for the Eco handcrafted bicycle bracelets/Finisher Tee challenge. Can I upgrade my package to get a Finisher Jersey if I change my mind? A: Yes you can, provided you inform us of your intention to do so by email to by 5th April 2025 (1818 hrs). An additional fee of SGD20-30 will be charged depending on the package selected.
Q: How do I collect my rewards? A: If you are residing in Singapore, we will mail your rewards to you free of charge. Other collection channel such as collection centre is also available. We will email the information of these collection channels to all finishers after the end of the challenge.
Q: If I live outside of Singapore, how do I collect my rewards? A: We have collection points in Singapore, Malaysia, Philippines & Indonesia
Singapore: UB One, 81 Ubi Avenue 4, #08-16, Singapore 408830
Malaysia: Basikal@89,1 Jalan Bangsar, 59200 Kuala Lumpur
Phillipines: PETA Theater Center, Eymard Drive, Barangay Kristong Hari, New Manila, Quezon City.
Indonesia: InHype Commune Space@Pluit Village Mall Lt.1.1, Jakarta Utara 14450 (Jakarta)
MechaniX Auto Workz And Bike kuztomizer
Jl. Kalikepiting 157 A, Pacar Kembang, Kec. Tambaksari, Kota SBY, Jawa Timur 60132
(031) 3890888 (Surabaya)
For other express delivery options or countries without collection points, we will be able to send your rewards via Overseas Registered Mail Postage after additional payment to your preferred courier company is made. Additional fees to be borne by participants.
Q: What are the conditions attached to the Tour de Brisbane (UCI Gran Fondo World Series) prize? A:The below conditions apply:
~ valid for travel on mentioned land trip date only;
~ redeem by 15 December 2019;
~ based on Mantra Midtown Apartment, in twin sharing basis;
~ is issued in Singapore Currency and only good for a single transaction;
~ cannot be exchanged wholly or partly for cash;
~ air ticket to Brisbane, Australia is not included;
~ land trip important notes and booking conditions apply. https://travel-wander.com/home/543-tour-de-brisbane-uci-gran-fondo-world-series.html
Q: What are the conditions attached to the Relaxed Cycling Adventure in Chiang Rai prize? A:The below conditions apply:
~ valid for travel on mentioned land trip date only;
~ redeem by 28 November 2019;
~ based on twin sharing basis;
~ is issued in Singapore Currency and only good for a single transaction;
~ cannot be exchanged wholly or partly for cash;
~ air ticket to Chiang Rai, Thailand is not included;
~ land trip important notes and booking conditions apply.
As the redemption timeline for the winner is very short due to several constraints, winner can redeem “Essence of Cambodia Ride”, 4 – 8 March 2020 as alternative.
Please refer to https://travel-wander.com/home/427-relaxed-cycling-adventure-in-chiang-rai.html and https://travel-wander.com/home/498-essence-of-cambodia-ride.html
